Privacy Policy for the Cash10 Mobile Application

Last Updated: August 21, 2025

This Privacy Policy describes how Caspian Invest BOKT LLC ("Caspian Invest BOKT LLC", "we", "us", or "our") collects, uses, and protects your information when you use our mobile application “Cash10” (the “Service”).

By downloading, installing, or using our mobile application, you consent to the practices described in this Privacy Policy and agree to its terms.

If you have questions about this policy, contact us at [email protected].

1. Information We Collect

a. Information You Provide Directly

• Account Data: When registering, we collect your card ID, phone number, date of birth, and optionally, your name or email.
• Customer Support: When you contact us, we collect any data you provide including messages and attachments.

b. Information Collected Automatically

• Internet Access: For server communication and authentication.
• Network State: To detect online/offline status.
• Push Notifications: For sending alerts and updates.
• Biometric Authentication: To enable secure, convenient login. We do not store biometric data—your device confirms authentication success or failure.

c. Usage and Device Data

• Device type, OS version, IP address
• Session and crash logs
• Usage behavior (e.g., screens visited, actions taken)

2. How We Use Your Information

• Register and verify users
• Send OTPs and app notifications
• Provide customer service
• Analyze app usage and improve performance
• Secure the service and detect fraud
• Communicate updates and promotions (only with user consent)

3. Sharing Your Information

We do not sell your data.

We may share data only with trusted third-party providers who help operate the app, under strict confidentiality, such as:

• Cloud hosting (e.g., AWS, Google Cloud)
• Analytics (e.g., Google Firebase Analytics)
• OTP and SMS gateways

We may also disclose your information if required by law, or to protect the rights and safety of our users and systems.

4. Data Security

We use encryption, firewalls, access controls, and other safeguards to secure your data. However, no system can guarantee 100% security.

5. Data Retention

We retain your data only as long as necessary for:

• App functionality
• Legal compliance
• Fraud prevention
• Support purposes

You may request deletion of your account at any time via [email protected].

6. Your Data Rights (GDPR & CCPA)

You may have the right to:

• Access your data
• Request corrections
• Request data deletion
• Object to or restrict processing
• Data portability (receive a copy of your data)
• Withdraw consent

To exercise your rights, contact us at [email protected]. We respond within 30 days.

7. Children’s Privacy

Our app is not intended for users under 13. We do not knowingly collect data from children. If a child has provided us information, contact us immediately for removal.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted at:

https://www.caspianinvest.az/cash10/mobile-privacy-policy.html

We encourage users to review this page regularly.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

Company Name: Caspian Invest BOKT LLC
📧 Email: [email protected]
📍 Address: Ahmad Rajabli Street 2/15, Narimanov District, Baku City, Azerbaijan